Key Advice Blog

Top social media tips from four leaders

Posted on: 11/06/2010

Enterprise Nation‘s Emma Jones (twitter.com/e_nation) hosted and led the four presentations at Furness Enterprise’s 21st Century Communications Master Class workshop today. She talked about the progression from content to community building to commercial relationships. Today’s marketing is all about moving across to peers to get work, not hierarchical like in the past.

Kate Harrison Whiteside

Kate at 21st Century Communications Event

Steve Emecz, head of Business Development at Powa, a commercial web solution for SMEs, set up a commercial site in less than 10 minutes in front of the 60 attendees. He pointed out the importance of a good site search facility, as the majority of visitors come searching for information – like your contact details. Still amazes how many people don’t put names and numbers of staff in their Contact Us section.

Our Social Times‘ Luke Brynley-Jones, a social media consultant, pointed out traditional marketing is no longer ‘working’. New media works because it simply takes word of mouth and trust to the next level – viral. The power lies in people self-selecting. Power to the people.

The North West Evening Mail publishing director Jonathan Lee used videos, produced by the newsroom’s new age journalists,  to prove his point: that it is vitally important that culturally (multimedia) is embedded in the organisation and supported from top to bottom. Describing the business as being at the hub of the community, he illustrated how comments, forums, Twitter, web chats and Facebook mean news is driven by the community not just the company. News conference’s now  begin with a check of all e-media activities first – then what is going in print. They’ve come a long way from the days of black and white printing.

All presenters agreed the key to new media is to use all formats together – print, video, blogs, Twitter, Facebook and any others that work for your business. Social media is here to stay – and all recommended getting into it – before it changes again. And, when it changes again, get on that platform as well. It is the future. But, despite it being new media, the same old marketing principles apply. It is still about connecting with people –  only the medium has changed.

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